Hagenstrasse 38,
10365 Berlin
Deutschland
Tel.: (+49) 30 25977006

info@augeeditor.com

HOW TO BUY

Buying in our editorial is very simple: you just have to enter the desired section, choose a book, add it to the shopping cart by clicking on the buy icon and process the order, using the payment method and shipping method you prefer .

If you find it more comfortable, you can also pick up the purchase of all our books personally. Simply choose the ones you want and write to info@augeeditor.com

Pickups will be made in 10365, Berlin.

Payment Methods
We accept the most common credit cards, such as VISA, MASTERCARD, MAESTRO, DINNERS or AMERICAN EXPRESS.
Also PAYPAL

NOTICE: The publisher is not responsible for customs taxes that may be generated by the importation of books at the destination, the payment of the expenses generated by this concept will be borne by the client.
ORDER STATUS
The current delivery status of the item is shown on every item page in our shop:
AVAILABLE
If you order an item that is marked as “available”, the item is ready for dispatch in our warehouse. In this case, the item usually arrives at your home about seven working days after you place your order.
RESERVE
Articles with the delivery status “pre-order” are currently not available because they have just been released or because we are waiting for a new edition. To get the item as quickly as possible, order the item as usual using the shopping cart. As soon as the article has appeared or is available, we will process your order.
AVAILABLE SOON
If an item is not in stock in the long term, such as calendars that will only appear again next year, these items have the message “soon available”. These items cannot be pre-ordered.
 
DELIVERY TIME
As soon as the article is available, the delivery time for a delivery within Germany is 1 to 4 working days. For articles that are not immediately available, the delivery time is 1 to 4 working days from readiness for dispatch.
Delivery outside of Germany takes about eight working days as soon as the article is available.
Delivery within Germany is handled by DHL Germany. For deliveries abroad, the parcels are handed over to the respective DHL partners.
If your order consists of several packages, delivery can take place on different days. We always try to deliver your shipment completely, however, in exceptional cases the items will be sent separately.
If an article is no longer available after ordering, we reserve the right not to deliver. In this case, we will inform you immediately and refund any consideration already received.
product

National Shipping
Books and Consignment of goods 500 g
Length: up to 35.3 cm
Width: up to 25 cm
Height: up to 5 cm
Weight: 500 g
€ 1.90

Books and Consignment of goods 1000 g
Length: up to 35.3 cm
Width: up to 25 cm
Height: up to 5 cm
Weight 1,000 g
€ 2.20


International Shipping
up to 500 g
L: 14 – 60 cm
W: 9 – 60 cm
L + W + H: max. 90cm
€ 3.70

up to 1,000 g
L: 14 – 60 cm
W: 9 – 60 cm
L + W + H: max. 90cm
€ 7.00

RETURNS
The return of defective books and erroneous shipments will be accepted, being AUGEeditor who will be responsible for the shipping costs.

Editorial AUGEeditor informs its customers about the possibility of returning the purchased item, without any penalty and without indication of the reasons, within seven business days from the receipt of the order, as long as the item is not damaged and be returned in the same state in which it was delivered.

In the case of product return, the customer must bear the direct costs of returning the item or deliver it directly to the publisher, presenting the purchase invoice; After receiving this article and checking its status, AUGEeditor will refund the amount of the returned item – shipping costs are not included – in the shortest possible time, and always without exceeding the maximum period of thirty days from the withdrawal.

In any case and before proceeding to return any item, the client should contact the publisher to agree on the manner in which it should be made effective.

To make your return, send us an e-mail beforehand, through the following address: returns@augeeditor.com or by calling (+49) 30 25977006.

CLAIMS
The Editorial AUGEeditor client may submit a claim on their order by phone: (+49) 30 25977006; or by email at the following address: claims@augeeditor.com
TERMS AND CONDITIONS
RECOGNITION AND ACCEPTANCE OF THE TERMS OF USE
These general conditions of use, conditions of sale and privacy policy regulate the use of the website www.augeeditor.com, of which AUGEeditor is the owner.

Any person interested in using the services of augeeditor.com, visiting the website, carrying out transactions and operations, contracts (hereinafter “the customer”), will be subject to the “Terms and Conditions” detailed here, thus accepting the conditions of use and service.
The laws of the German Federal Republic shall apply to these “Terms and Conditions”, and for all legal effects that may occur.
Those people who use or are interested in accessing augeeditor.com, whether they are distributors, booksellers, professional organizations, professionals, graduates, students (etc.), must read, and accept the conditions established in these “Terms and Conditions”.
MODIFICATION OF TERMS AND CONDITIONS
AUGEeditor can, at any time, modify the “Terms and Conditions” of the service. Updated versions of the “Terms and Conditions” will appear on www.augeeditor.com, and will be immediately applicable. Customers are responsible for regularly reviewing the “Terms and Conditions.” The continuation in the use of the service constitutes an acceptance of the modifications introduced.
DATA PROVIDED BY THE CLIENT
It is mandatory, for those who wish to carry out an operation or transaction under a registered account, to complete the respective registration form in all its fields, with valid and updated data for the acquisition of products and services offered in Augeeditor.com

 Said personal information must be completed by the future client, in an exact, true and complete manner, and he will assume the commitment to update said data as necessary.
AUGEeditor may use, on its own, various means to identify its customers, but will NOT be responsible for the veracity of the personal information provided by them. It is the clients who guarantee and respond, in any case, to the authenticity, veracity, and accuracy of the personal information entered by them.
For the purpose of verifying and corroborating the personal information provided by the clients, AUGEeditor reserves the right to request from them, in the manner it deems appropriate, some proof and / or additional data. Likewise, we also reserve the right to temporarily and / or permanently suspend those customers whose data could not have been confirmed, or are false. In these cases of suspension, we may cancel the purchase made, without generating any right to compensation, compensation or compensation, both with respect to the suspended client and any other person involved.
PRIVACY POLICIES
The data provided by the users, either during the registration stage or during the purchase process, will have the purpose of validating the purchase orders and improving the information and marketing service of the products and services provided.

In no case will they be transferred to third parties. Editorial AUGEeditor undertakes to keep the maximum reservation and confidentiality of the information provided and to use it only for the indicated purposes.
AUGEeditor assumes that the data has been entered by its owner or by a person authorized by it, as well as being correct and accurate. It is up to the users to update their own data.
To cancel your account, you must write an email from the e-mail registered in your account to info@augeeditor.com with the subject “Cancel account”.